According to the Hungarian law regulating relationships between customers and enterprises, (government decree no. 45/2014 [II. 26]), every customer is entitled to withdraw from the order without justification within 14 days after the delivery in case of buying any standard or readymade product. Since every curtain is custom-made based on your unique needs, this decree is not applicable for these orders (based on 29. § (1) c) point of the aforementioned decree). Therefore, you can not withdraw without justification from the order of custom-made products, manufactured after your instructions. Certainly, if the product is not adequate quality-wise, or it was not made after your instructions, we will surely re-make or repair it for you. The delivery cost of this replacement is on us, but you have to provide adequate packaging for the returned goods.
If any doubt arises upon the reception of your order, we are at your disposal to answer any questions related to quality complaints.